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3rd March 2010
CUSTOMER SERVICE REPRESENTATIVE ACT AS MAIN INTERFACE FOR THE CUSTOMER AND SALES DURING ORDER TREATMENT PROCESS LIAISON WITH THE OPERATIONS IN TERMS OF ALL ASPECTS OF THE BUSINESS AS USUAL CUSTOMER RELATIONSHIPS REPORTING AND CUSTOMER SATISFACTION RECORD MANAGEMENT QUALITY MANAGEMENT OWNER OF THE ORDERS DURING THE COMPLETE PROCESS FROM SALE AGREEMENT TO DEL LIVERY OF INVOICE View full details »
11th March 2010
Customer Service Adviser My clients business is based around their enviable reputation for personal service . They are currently recruiting for a Customer Service Adviser that still cares and takes the time to talk and build relationships. The successful candidate will be self motivated with good time management skills and will be able to evidence written and verbal communication skills. The position is varied and offers the opportunity to use both customer service and administration... View full details »
5th March 2010
Customer Service Manager Birmingham £34000-£35000 + pension + life assurance The Company A leading brand in their industry, this company operates from modern headquarters based in North Birmingham. The Role You will be responsible for the management of a Customer Service department consisting of Customer Order Processors and Business Account Managers. - Supporting the UK customer base line with business objectives. - Ensure customer satisfaction by applying best quality... View full details »
11th March 2010
We are a leading Search Engine Marketing (SEM) company based in Lancashire. Having enjoyed 10 years of success within the search marketing arena we are now looking to expand our team with the addition of a Customer Service Manager. Ideal candidates will be from a SEO background and will be charged with the day-to-day account management of client accounts and communication between two departments. The main focus of the role will be to ensure good customer service to... View full details »
25th February 2010
Customer Service Specialist Based Perth Salary £16, 000+Bonus and benefits Due to continued expansion our client is currently recruiting for Customer Service Specialist to join their dynamic and friendly team. Responsibilities Include: • Provide excellent personal customer service to each and every customer • Solve and support customer queries quickly and efficiently • Allocating jobs to the technicians, ensuring hours recorded daily Skills and Experience... View full details »
24th February 2010
To lead, inspire and engage a team of Customer Managers to deliver industry Leading Customer Service tailored to our customer needs.The Team Manager will be part of the Customer Service Management Team in the Small Enterprise Segment that has responsibility for 88% of commercial customers. We will move to differentiate ourselves on the level of Customer Service we deliver and increase the profitability of our business by providing our customers with world class service. The team manager will... View full details »
24th February 2010
Our client based in Ipswich is delighted to be able to offer you this fantastic opportunity to join their leading and expanding Customer Service Department. Based on the outskirts of the town centre within modern purpose build premises you could become apart of their Customer Service Operations Team. Your role will be to deliver end to end customer service to the post sale process, including registration, billing and credit management. Working as part of a small team you will be responsible... View full details »
Do you consider yourself to have strong people and performance management skills?Have you worked within a dynamic Insurance or Financial Services Customer Service environment?Have you previously managed relationships with team, productivity, 1 to 1's?If so, this could be just the role you are looking for in 2010?Customer Service/Administrator Team LeaderExcellent opportunity for an experienced Customer Service Team Leader with strong people and performance management skills and a solid team... View full details »
Business Admin / Customer Service / Management NVQ Assessor - Tyne and Wear - up to £23K depending on experience - 25 days holiday - pension - life assurance Are you a Business Admin / Customer Service / Management NVQ Assessor looking to join a training company that is set to dominate the industry in the North West? OR Do you come from a Business Admin or Customer Service or Management background holding either the D32/D33 qualification or the A1 Award? Company This well renowned... View full details »
19th February 2010
CUSTOMER SERVICES JOB DESCRIPTION 1 JOB TITLE * CUSTOMER SERVICE ADVISOR 2 DEPARTMENT * Customer Services Department 3 REPORTS TO * Team Leader 4 JOB ROLE * To deliver a quality customer experience to our customers through effective problem solving and timely updates 5 COMMUNICATION - INTERNAL * Team Leader * Team Manager * Purchasing Department * Sales Department * Supplier Management Department 6 COMMUNICATION - EXTERNAL * Customers * Manufacturers * Distribution... View full details »
25th February 2010
Customer Service Advisor - £14 to £16k per annum Dealing with customer queries on a day to day basis. Offering a quality service to the customer at all times. Resolving customer queries, concerns & issues in a professional manner. Talking customers through a range of products & options. Building strong customer relationships. Adding customer orders to an in-house system. Using Sage Line 50, Word & Excel daily. Taking care of all related administrative duties. Customer Service Supervisor... View full details »
24th February 2010
Projects - Help design and implement an improved process for handling Marketing items (raising purchase orders, monitoring supply etc). Will involve close working with Sales and Marketing. Will help implement or own various projects to improve Customer Service. Order Management - Handling/ resolving customer queries. Help drive good use of a new phone system to limit missed calls from customers. Take orders from customers over the phone. Work closely with customer, sales and other internal... View full details »
24th February 2010
Customer Service/Telesales Welcome to @Work Recruitment. Do you have strong account management skills along with professional and tenacious customer service abilities? We are currently working with a client who are looking to recruit a talented individual to liaise with existing projects/leads to ensure maximum business levels and accurate tracking of projects. For this role you will need to be experienced in customer services, have excellent IT skills and have the confidence... View full details »
24th February 2010
Due to restructuring, our client are looking to recruit an experienced Customer Services Manager to run the Helpdesk. You will possess a proven record in Customer Service and Team Management, with a real focus on improving the service that our client currently offer, which is already seen in the industry as one of the strongest. You will have excellent written and spoken communication skills; stong and attentive listening skills as well as being a good problem-solver who displays confidence... View full details »
6th March 2010
My client is looking for an individual with experience in a customer service role ideally from a financial background (but not essential) ? Self organised/motivated with good time management skills and the ability to work well under pressure. ? A natural people person with an excellent telephone manner ? Able to deliver excellent customer service at all times ? Possess a positive attitude with the ability to adapt to change ? Focused on quality and attention to detail are important ? Written and... View full details »
19th March 2010
Customer Service SupervisorAyr, Scotlandc£19,000 - £20,000 Plus 25 Days' Holiday, Pension SchemeWith nearly 50 years of experience, our client is one of the UK's most respected and best known brands with a well deserved reputation for quality and innovation in the home improvements market sector. An opportunity has now arisen for a Customer Service Supervisor to join their team.This role would suit an enthusiastic and ambitious customer service professional looking for the next step up the... View full details »
19th February 2010
Based in Birmingham City Centre, this part time position is an excellent opportunity for a highly skilled administrator with excellent Customer Service skills to expand on their skills and develop further within a busy role. This position is a fixed term contract, starting in March and ongoing to September. Main Duties include: - manning reception, meeting and greeting visitors and providing excellent levels of customer service - maintaining customer service levels and promoting the... View full details »
17th March 2010
Our client is looking for a Customer Service Agent who can speak either of the following languages; German, Dutch or Italian.Ideal experience: The ideal candidate will have a technical/Analytical background with one to two years experience in a related work environment. The candidate will have an aptitude for providing positive customer service, good communication skills both verbal and written. Basic PC desktop experience and telephone/customer service skills recommended. A basic knowledge... View full details »
6th March 2010
We are currently working with a Training provider based in the West London area who are currently looking for a Lead IV in Warehouse. This exciting post involves both verification and management. The ideal applicant will have covered Warehouse, however also have knowledge of Business Admin and Customer Service. They will also be experience with some form of management Salary: Approx 30k Full Time Qualifications Needed: V1 (d34), Experience: at least 2 years working as a Verifier in Warehouse... View full details »
25th February 2010
Our client is a leading organisation in their field. Due to expansion, we are now looking to recruit, on their behalf, an experienced Customer Service Representative to manage accounts across the Scandinavia region. This is a prime opportunity to grow with a well established and forward thinking company as there is the possibility of rapid promotion through the Customer Service Department to management level. Duties will include checking orders and passing them on to the relevant department... View full details »
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